THIS IS US

JLT Web Design & Digital Marketing is a minority-owned company based in Kent, Washington. Our focus is to provide digital solutions to help improve an online presence and enhance operational efficiency for businesses and organizations across the United States and Canada. With more than 14 years of IT Management and Project Management experience with the public school system and private companies, JLT Web Design & Digital Marketing now brings our digital strategy solutions and award-winning customer care support to local small businesses. Our competencies include Web Design/Hosting, SEO, Google Adwords, Facebook Ads, Social Media Management, Digital Business Cards, and Web Accessibility. We use AI-Machine Learn Technology to augment the customer’s website bringing it to ADA Title III compliant within 48 hours of implementation at a minimal cost. We provide 24/7 compliance audit monitoring to help customers avoid possible ADA Title III lawsuits and practice digital inclusion.

What makes JLT Web Design & Digital Marketing unique are the following four cornerstones:

Ultra-user-friendly website - business owners and organization leaders are often challenged with limited time to learn complex website editor platforms. Many of them come to us with frustrations about their existing website platform. We offer a website editor that ordinary people without coding or HTML skills can easily manage their website with editing and updates.
Reasonably priced - businesses, government agencies, and non-profit organizations have limited budgets. The expensive websites and digital marketing tools cut out the solopreneurs and non-profits in the competition, resulting in them losing their competitive edge. We price our products and services at a very reasonable level and offer various discounts and payment plans to level the playing field for organizations to have equal opportunities to compete in the marketplace.
Website Accessibility - statistics show that 20-25% of the US population have some form of disability. Many of the mainstream websites are not accessible to this population. Leveraging the AI-Machine Learn technology, we offer a very hands-off, easy-to-use, and affordable tool to help local businesses, public agencies, and non-profits stay ADA compliant and offer access to their website for the population with disability.
Partnership Model – Our business model is centered around a partnership approach with our clients. We include them in the entire process, from the initial concept design to the launch of their website. Once launched, our clients retain full ownership, access, and control over their website.
Walk Our Talk - More importantly, we practice what we preach. We don't just claim to boost our clients' rankings on Google; we demonstrate it by achieving top rankings in our local area ourselves. This firsthand success equips us to effectively help our customers reach the top in this digital and competitive market.

Your goals are our goals. It's as simple as that. We work to ensure that every project, no matter how big or small, gets the attention it needs to succeed.

HOW WE GOT STARTED

I (Jeff Thungc) am a first-generation refugee from the fallout of the US CIA Secret War in Laos. A lady at the church that sponsored my family to help us settle in the US inspired me to get into social services. I worked in this field for ten years, assisting low-income families and at-risk youth (Juvenile Delinquents) to get jobs and advance their careers. As you can imagine the challenge of finding employment for this population. Therefore, my wife and I started food businesses to employ these youth.

In the mid-2000s, technology was booming, and digital marketing was the frontier. I bought a website to promote my food businesses. However, the company sold me the website, had difficulty carrying out my marketing vision. I noticed that other small business owners also needed help with this challenge. I decided to go to school and learn how to do this so that I could help local business owners solve their problems. I worked full-time as a social worker, ran my restaurant, and went to school full-time. After school, I wasn't able to secure contracts because I had the education but lacked the experience. I took a job managing various departments, such as digital media, website and application development, and digital learning, for a local school district. When the pandemic hit, I noticed an increased demand for digital solutions in the small business community. The pandemic created a virtual space where prospects and consumers hang out, and small businesses need a solution to meet their prospective customers online. I saw a niche there and want to provide services to fill this gap. I left the school district to run my business full-time in May 2020. We are very passionate about helping small businesses thrive.

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